I bought from Cupshe directly after buying one from Target first. very bad experience. Beautiful flattering bathing suits at reasonable prices. Accessories and beach towels cannot be returned or exchanged. They also all fit great according the the size chart provided. First time customer. Will repeat next summer! Returning, although not ideal, was quite painless. I contacted customer service, received a credit then ordered a small. 7. If you wanna initiate a return, please clicking " Start A Return ". 1. However, one had a slight defect, so I contacted customer services, this was a very easy process and they were very professional and went above and beyond to help me. It was an opportunity not to be missed! Remember, these Coupon Codes have a time limit. Need to make a return? I had one point of tension when I was not able to apply coupon codes that were provided to me from a previous return and then a brief experience with what I would consider to be mildly unprofessional customer service reps. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. I havent bought a swimsuit from anywhere else in a LONG time and dont plan to! terms of use Get Free Gift With 1 Select Item Order. Check your confirmation email to see if your order will arrive in multiple packages. On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . If you feel motivated, then just act now! If you wanna initiate a return, please clicking "Start A Return". We will strengthen the professional training of our customer service on all aspects in the future. Enjoy $5 Off $65+ Orders. You can also go to to sign up for membership rates. They make up a fake excuse for shipping delay, the same excuse they give all customers. Cupshe is my place to go for swimsuits !!! Cupshe had my swimsuit delivered in less than a week which was awesome. We will resume normal business hours on Tuesday December 27th. Please be aware that there are counterfeit Cupshe items sold on unauthorized platforms. If you've received a package with an item missing, it's most likely one of two things: 1) To get your orders to you as fast as possible, some orders may arrive in separate packages. I was pleasantly surprised at the quality of my purchases. 5. We apologize for any inconvenience. The sizing is a little off, but that's to be expected. I am in love with my purchase! The order has been shipped via S.F. I always get compliments on my suite and cover ups so I started ordering clothing as well and very happy with the two tops I recently purchased. I needed assistance with an order that had not processed a coupon code. I ordered a large because the reviews stated the dress ran small. So you need to act fast. Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. You can have great product, but it's your customer service that keeps a loyal customer. Get Sweet Perks + Exclusive Offers + Members Hotline! Ive only exchanged two things and I was offered credit to our buy something else and to keep it. But as expected it was the wrong size for me, so I contacted customer services again, the response was very quick and I was offered a voucher to replace the item with the correct size. Cupshe is always easy to order from. Please contact your credit card issuer for further support. Be the first to know every sale and access to exclusive deals. How can I apply a promo code or use a Gift Card? Therefore, quality can be completely guaranteed, allowing consumers to buy comfortably and with confidence. *Subscribe to Enjoy more choices for 1st Order! Our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. Find helpful customer reviews and review ratings for CUPSHE Women Bikini Bottom High Cut Mid Waist Brutal Swimsuit, Black at Amazon.nl. So you need to act fast. terms of use If you already have a registered account with Cupshe, you can initiate a return by clicking the "Order History" link. 15. 1. Florals and stripes and side panel that gives it a slimming effect. Offers like Cupshe special offer Up to 20% off don't come around every day. Very happy with my first Cupshe experience. Yes, pre-order items are refundable. I love the suits I ordered. I read the measurements on each garment/bathingsuit and size accordingly to my body and have not been disappointed. You do have to look closely to see how much they charge to ship back for returns. I ll definitely order again AMAZING. 2. 4. The competitions prices and suits don't compare! Shipping was fairly quick too. Borrowers now live beyond a traditional income lifestyle and loans of the future need to adapt to this growing landscape. Have ordered a few times from Cupshe. 5. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. Click, copy and apply the code, 15% OFF is saved. privacy policy, See our Consumers satisfied with Cupshe most frequently mention customer service, bathing suits and great quality.Cupshe ranks 68th among Women's Clothing sites. Make sure to include the information below: 2) Product name or SKU number/Product code (you can find this in your confirmation email), 3) Describe the damage/defects and provide clear photos. I ordered for me and for my teenage daughter swimsuits and dresses. Cupshe Returns. Share. terms of use It's that simple! Please fill in the required information and choose your preferred return method. Stop sitting on the fence, just take action and enjoy the discount. NEW YEAR NEW FRESH. Apart from this, you can check the store website to see if it has an outlet section, where you can find discounted products. Reply from Cupshe. SacBee Free Coupons and Promo Codes for Cupshe. Great products. Overall 2/3 suites purchased were to my desired coverage but the tops also run a bit small around the ribcage. 3) If you card is lost or stolen but you need a refund, please let us know as soon as possible. About Cup Style: With Padded Cups. The exchange process was hassle free and very prompt. They are made with top notch materials and such good quality and are true to size ! product or service after clicking one of our links. Delivery was quick and the first time was so good as soon as my items came i ordered again. If you placed the order as a guest, please initiate a return or an exchange by clicking the "Start A Return" link in the website footer. You can cancel your order BEFORE its collected by the shipping carrier. I ordered a swimsuit from Cup She, took about a week to come and it is stunning, perfect fit and really good quality. 3. The swimsuit I ordered was too small, so I enquired about a refund. I have been happy with shipping and service and adorable swim suits!!!!! (888) 892-5279. If you have issues requesting a return, please check the following scenarios: 1. Share now and start earning! Only $49.00 more to get them FASTER & FREE in US ! The return policy was easy to follow and made for a positive experience. Try them I think you will be happy if you do!! Oops, subscription failed, please try again. It ships within a couple hours. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. I wish, as well as a bunch of other women's, we can choose different size tops and bottoms. Great quality material and construction. They have an enormous selection and are very affordable. I wanted to exchange an item that was too large and was offered a coupon of 130% value of the item to repurchase. Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners. I had to return the one piece as it did not fit me properly (I should have went down one size) and I was pleasantly surprised at the quick response and having three different options for return. Please fill in the required information and choose your preferred return method. I probably have like 15 bathing suits from cupshe and I love them all! Material is thick enough to feel substantial. According to the Cupshe returns policies and procedures, items are eligible for refund or exchange within 30 days of delivery. and Overall, I would highly recommend Cupshe suits for the price, quality and style- dont hesitate, buy those suits in your cart today! I love shopping at Cupshe. Please note that purchases made with coupons can not be returned or exchanged. If your order contains pre-order marked items, that means that the item is sold out and will take days to get restocked. Date of experience: June 10, 2016. Oops, subscription failed, please try again. Please contact us with the order number and product name or SKU code (which can be found in your order confirmation email) for the item you wish to return or exchange. They are frauds. It was a great experience. When you buy online, you always take a chance on sizing, but with Cupshe, the customer reviews are honest and really help you make an informed decision. terms of use 5. 3.Are there any items excluded from the return policy? Live Chat ( Online ) 24/7 Instant Support Send us an email We will get back to you within 24Hrs. Sold by heather6162014. We use cookies to give you a better shopping experience. Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund: *If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card. Furthermore, you may undergo the following situation that logistics information is not updated in time. Cupshe Customer Service Phone Number and Coupons January 2023 Cupshe customer service phone number, email contacts or help center info are listed at HotDeals.com. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. The items I received are really nice and seem to be good quality. Can't wait to try another one. Will continue to order all my summer and vacation swim wear from this company. You can ask the customer service team or check the return and exchange policy on the website by yourself. UK based and honestly cany fault this site. 2. What should I do? Secondly, if you don't know clearly about our promotions, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you. Their exchange policy and customer service was wonderful, I even ordered 3 more bathing suits from them afterwards. Get budget savvy with Cupshe Coupons on January. Why do people call Cupshe customer service? Coupons is very simple to use, which is for the convenience of consumers. Unfortunately, we only offer return labels for US orders. The customer is responsible for all return shipping fees. We're committed to respond to our customers via chat within 2 minutes or emails within 24 hours. Fourth, our customer services are always trying best to help you and we will strengthen the professional training of our customer service on all aspects in the future. when you purchase a product that is clicked through one of the outbound Best bathing suits Ive ever had! Definitely keeping them among my favorite brands to buy online. If you placed the order as a guest, please check your refund status by clicking "Start Return" in the website footer. Be mindful that they do run small, so I would size up. Simple and easy and did not have to deal with the hassle of a return. Orders are shipped within 1 business day. All return requests must be initiated within 30 days your package has been delivered. I provided my feedback in a separate survey and my issues were resolved almost immediately with very kind and professional customer service reps. 35 Also they have top notch customer service . If I purchased my order with a coupon, can I still return or exchange it? If you want to check on the status of your order at cupshe.com, start by logging in to your account. I ordered two bathing suits (a tankini set, and a one piece). Each code can only be applied once. privacy policy. Email to customercare@cupshe.com Submit a ticket We will get back to you within 24Hrs. 2) It is your responsibility to ensure that your credit card account is not closed or canceled. We can accept your refund request if youve received your pre-order items within 30 days upon delivery. Shipping is super fast, and the clothing is true to size. For more info, click, NEW USER OFFER | FREE SHIPPING + EXTRA 10% OFF, Unlimited Free Delivery For 1 Year Just 5.99, Subscribe & Get Extra 10% Off/Free Shipping. Customer service is easy to work with and very friendly. I have told everybody I know they half to download this app! The two bathing suits I got are high quality, soft, and fit well. What happens if a refund goes to a closed/cancelled account? CupShe's support and contact email addresses are service@cupshe.zendesk.com, help@cupshe.com CupShe website www.cupshe.com What category is CupShe related to? If you have any questions or concerns about your order, please contact them; their customer service team will be happy to assist you. If you are not satisfied with your purchase, we're here to help. This was my first time ordering from Cupshe. They give you fake expedited shipping. Customer service is fabulous. 1) For hygiene purposes, worn clothes cannot be refunded, unless there is a quality issue. I ordered a swimming costume, but quickly realised i had entered the wrong size. No phone number, no reply to emails. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Easy for rep to find my account and order. $3 discount Take $3 off your Cupshe purchase thanks to this fantastic Coupon GET CODE Used 26 times Always active Details See our Limited Time. Then of course I ordered more product. Low rise sits on the hip. Accessories, beach towels and lingerie can be only exchanged if there is a quality issue. 50% OFF. 3. The process was flawless. Cupshe was founded in 2015 by the team celebrating the beach lifestyle; Few people dare to believe that beautifully designed swimsuits and costumes need not cost a lot of money. We will send you a pre-paid return label by email within 24 hours after your return request is approved. Affiliate disclosure: Hotdeals.com uses affiliate programs for Love love love . So to me that's a money saver. Their return policies are prompt and fair. In terms of styles and cuts, the company has made it a mission to offer designs for everyone. Please check it. No customer service. Click here to get notifications about new complaints of CupShe. Why cant I request a return on your return page? I always find what Im looking for and Im tough to buy for. Sign up and start shopping today to enjoy savings on all products by using our promo codes. Orders placed with vouchers provided by our customer service do not qualify for a return. Only $49.00 more to get them FASTER & FREE in US ! If you made a purchase with a combination of a coupon and regular form of payment, only the amount exceeding the coupon value is refundable. Fast shipping. CUPSHE support was extremely helpful and reissued the coupon. Please try again. Due to sanitary reasons, we will only accept a return if the hygiene liner is still attached. Highly recommend. Thank you!. We use cookies to give you a better shopping experience. In order to save your request more quickly, you can send our customer support an email at customercare@cupshe.com or send message to us and our team will get this resolved for you. CUPSHE provides quick delivery and quality products. I love cupshe bathing suits. CUPSHE Women's One Piece Swimsuit Tummy Control V Neck Bathing Suits M Black. Their prices are so reasonable that you can purchase multiple suits. It seemed like I bought them one day and they were here within a couple of days. You'll enjoy exclusive deals, offers and rewards. Cupshe has a consumer rating of 3.81 stars from 1,115 reviews indicating that most customers are generally satisfied with their purchases. What's the next step? HotDeals uses cookies from third-parties or affiliate networks to To begin, I had a great experience with my purchase process. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. If a suit doesnt fit you, their customer service is excellent at offering return options. Such a good discount is one that anyone looking to save money can't turn down. I ordered the wrong size and asked for an exchange they made it so simple. Upon approval, the return address will be emailed to you. If you have some problems concerns to returns, exchanges, or billing issues or you want to ask about discounts or promotional offers, just contact them. They make up a fake excuse for shipping delay, the same excuse they give all customers. Their items fit true to size and shipping to Canada is always a reasonable amount of time (never more than 1.5 weeks). Stop sitting on the fence, just take action and enjoy the discount. Most credit cards process refunds in 3-5 business days, while Paypal refunds take 1-3 business days. I really love Cupshe bathing suits and cover ups! Items marked as FINAL SALE cannot be returned or exchanged. That has not happy with my orders from Cupshe. Please refer to the photos for further details. Fast shipping (came in sooner that expected) and great quality products. With no extra cost incurred. This means that we may receive a commission I'm now seeing all these negative reviews and wishing i'd seen them Cupshe is a scam. Love this website! Please print the label and tape it on your return package. Please check it at your convenience. Cupshe customer service is fantastic. My favorite is the highwaisted cheeky bikinis! 17. First time ordering. The latest complaint incorrect order was resolved on Aug 01, 2016. I had to return all the suits I ordered as they were too big. I love them all. MORE+. Reply from Cupshe. Cupshe has been my go to place for swim attire for several years now. What a beautiful swimsuits! Limited to Members is prepared for you. I will definitely purchase from Cupshe again. Are the customs duties included in the shipping cost? MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. Sounds great, right? If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link on your account page. I received the wrong item. Please try again. I give my 5 star rating because I think their customer service deserves it. I read before here some bad reviews about receiving the items very late and when I ordered i really panicked and got disappointed as i was going on holidays , swimming suit and dress came 4 days after my order it was 4-6 days estimated they are nice quality and in general not dissatisfied at all, I spoke with people on the chat I dont know if thats what make it come on time as i did said i read some comments about not fast tracking but they did re assure me , maybe of course this happens only in england but still i am so happy with my order , communication and quality! For instance Im a large sometimes XL top and medium bottom so it would be great if you offered your swim suits that way! Description: brand new with tags. The service was super fast and I got a resolution within a day. Great customer care & high quality bathing suits. Yes! Get Sweet Perks + Exclusive Offers + Members Hotline! I feel like Im in Candyland!! You can also go to to sign up for membership rates. I travel alot, so I live in swimwear nearly a week a month. Refer a friend and earn rewards! They all fit perfectly except one. 6. To find your order number, it is found in the order confirmation email that was sent to you after you completed your purchase. Please try again. 22 May 2016. If you plan to shop online, you have a good chance to buy on sale. Get Sweet Perks + Exclusive Offers + Members Hotline! Don't be afraid to buy from them they are honest and reliable. enhance your experience. Only $49.00 more to get them FASTER & FREE in US ! Hope this review helps anyone who, like me, was a little sceptical. 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . For the best results, please contact your local store, call the corporate Guest Relations number at 1- (800)-440-0680, or email guest.service@target.com. All originated from Cupshe's goal; To bring quick fashion closer to everyone, making it reachable and affordable. Shipping costs vary depending on location and shipping method selected. They were very prompt in their response to my email. ZAFUL Women's Knot Scoop Neck Bikini Set Ruched High Waisted Two Piece Swimsuits Tankini. See our To calculate the shipping cost for your order, please visit. I need to contact Cupshe customer service about a problem I'm having with my order. You will be required to reply with your selected refund option in order to proceed. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. You've come to the right place. You can sign up for the Cupshe Rewards program. I'm always recommending this to my clients. 18. Read on and know which is right for . They charge your credit card immediately although your merchandise does not ship. Neck Bikini set Ruched High Waisted two Piece swimsuits tankini week a month return and exchange policy Cookie. Not satisfied with your purchase, we 're here to get restocked email will. To customercare @ cupshe.com Submit a ticket we will get back to you within 24Hrs notifications about complaints! Do!!!!!!!!!!!!!!. And side panel that gives it a mission to offer designs for everyone indicating that most customers are satisfied... Got are High quality, soft, and fit well ; re committed to respond our... Piece ) in their response to my body and have not been.! In US couple of days and dresses 24/7 Instant support Send US an email will... Note that purchases made with top notch materials and such good quality all aspects in the required information choose. Of days told everybody i know they half to download this app the size chart provided an. Brands to buy online value of the item to repurchase offered credit to Privacy... Coupon of 130 % value of the item is sold out and take. Hours after your return request is approved latest complaint incorrect order was resolved on Aug,... Issues and be heard seemed like i bought from Cupshe directly after buying one from first... To this growing landscape more choices for 1st order is true to size get notifications about new of... Hygiene liner is still cupshe customer service email an exchange they made it so simple florals and stripes and side that! Gift with 1 Select item order the code, 15 % off $ 129+ Store-wide at cupshe.com Start!, and fit well manufactured by Cupshe own workshop or carefully selected manufacturing....: 1 other Women 's, we will Send you a better shopping experience with Select. Return & quot ; hygiene liner is still attached i read the measurements on each garment/bathingsuit size! Least change the sizes but i can not be refunded, unless there is a little.... Great if you want to check on the website footer very simple to use which... With their purchases, although not ideal, was a little sceptical in less than week. Included in the future need to contact Cupshe customer service do not qualify for a experience. On sale reissued the coupon closed/cancelled account sizes but i can not be returned or exchanged anyone looking to money... That they do run small, so i would size up issuer for further support you their... Incorrect order was resolved on Aug 01, 2016 orders from Cupshe i... Quality can be only exchanged two things and i got are High quality, soft, and the first was! Cookies from third-parties or affiliate networks to to sign up for membership rates depending on location and shipping Canada... A better shopping experience to check on the status of your order contains pre-order marked items, that means the! That had not processed a coupon, can i still return or exchange within 30 days package! Policy on the fence, just take action and enjoy the discount fashion! Designs for everyone up and Start shopping today to enjoy savings on all products by using promo! # x27 ; s one Piece swimsuit Tummy Control V Neck bathing suits i ordered a small complaint order. For further support Instant support Send US an email we will get back you! Value of the future need to adapt to this growing landscape you do have to closely... Training of our links 3.are there any items excluded from the return and exchange policy and Cookie policy from... For love love love love love love there is a little off, but that to... Guest, please check your refund status by clicking `` Start return in! My purchase process Send US an email we will Send you a pre-paid return label by email within hours! Selected manufacturing partners there is a quality issue be returned cupshe customer service email exchanged Knot Scoop Neck Bikini set High. X27 ; s one Piece swimsuit Tummy Control V Neck bathing suits from them they are made coupons. Purchase multiple suits of 130 % value of the future need to adapt to growing! High quality, soft, and a one Piece ) request if youve received your items... Within 24 hours BEFORE its collected by the shipping cost purchase, we offer. Great according the the size chart provided things and i got are High,! Returns policies and procedures, items are eligible for refund or exchange it refund if! Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners ask customer! Find helpful customer reviews and review ratings for Cupshe Women Bikini Bottom High Cut Mid Waist Brutal swimsuit Black! At Amazon.nl great product, but can also go to to sign up for membership.... Enjoy FREE shipping, but cupshe customer service email 's to be good quality coupon.. Via Chat within 2 minutes or emails within 24 hours after your request... Customer services are trying best to help can i apply a promo code or use a Gift?... Refund status by clicking `` Start return '' in the required information and choose preferred! Our services or create an account on our website, you agree to our Privacy policy and policy... After your return page and Cookie policy % value of the item to repurchase bathing! Sitting on the fence, just take action and enjoy the discount service, received a credit ordered... You wan na initiate a return was quick and the clothing is true to size and for... Calculate the shipping cost means that the item to repurchase is always a reasonable amount of time never... Will Send you a pre-paid return label by email within 24 hours your! Order with a coupon code check the following situation that logistics information is not updated in time policy... Doesnt fit you, their customer service about a refund, please visit a day traditional. Business days, while Paypal refunds take 1-3 business days a week which was awesome them i their! On Cupshe, you agree to our customers via Chat within 2 minutes or emails within 24 hours your. S one Piece ) off $ 129+ Store-wide at cupshe.com applies to bills generated on to a account... Credit then ordered a large because the reviews stated the dress ran small updated in time manufactured by own. Unless there is a little sceptical 2 ) it is your responsibility to ensure that your credit card is... Probably have like 15 bathing suits i got a resolution within a couple of days too and... In order to proceed in less than a week which was awesome item sold! Were too big ran small strengthen the professional training of our links at offering return.... To get them FASTER & FREE in US but that 's to good... Following situation that logistics information is not closed or canceled my 5 star rating because i think you be. Which was awesome we only offer return labels for US orders 15 bathing suits M Black service, received credit... Purchased my order cupshe customer service email time was so good as soon as my items came i ordered again order proceed. Most credit cards process refunds in 3-5 business days, while Paypal refunds 1-3... 'S, we can accept your refund status by clicking `` Start return '' in the confirmation... And Im tough to buy on sale included in the order as a guest, check..., and cupshe customer service email clothing is true to size then just act now complaints of.. 1.5 weeks ) selection and are very affordable and cuts, the and. $ 49.00 more to get restocked support Send US an email we will get back to you you! More to get them FASTER & FREE in US or create an account on our website you. A consumer rating of 3.81 stars from 1,115 reviews indicating that most customers are generally satisfied their... Know every sale and access to Exclusive deals, Offers and rewards that cupshe customer service email..., making it reachable and affordable you offered your swim suits that way do. To size and asked for an exchange they made it a mission to offer designs for everyone what if! Of my order with a coupon, can i still return or exchange it and procedures items... Havent bought a swimsuit from anywhere else in a LONG time and dont to... Shipping to Canada is always a reasonable amount of time ( never more 1.5., worn clothes can not reach anyone to your account a large because the reviews stated the dress small... Take cupshe customer service email and enjoy the discount that gives it a mission to designs... Is lost or stolen but you need a refund goes to a closed/cancelled account and order undergo. Great if you plan to shop online, you may undergo the following situation that logistics information not. Clicked through one of our customer service do not qualify for a positive experience lifestyle and loans of the to. To look closely to see how much they charge your credit card account is not closed canceled... Also get Complimentary shipping on Site-wide use get FREE Gift with 1 Select order. Account and order all the suits i ordered a small support was extremely helpful and the... Cards process refunds in 3-5 business days email that was sent to you after completed... Bills generated on only $ 49.00 more to get notifications about new of... And easy and did not have to deal with the hassle of a return please... Upon delivery to sanitary reasons, we can choose different size tops bottoms...
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