3208, 3207, 3213 4.5-star luxury resort by the ocean. All rights reserved. We already have a timeshare but were thinking of selling it and though this might be a good replacement. They promise that you would be able to rent back your weeks, but you cannot find a company to rent your weeks, you cannot get hold of anyone from RCI to exchange your weeks either. Every number and email address they provide to you after purchasing something is fake. Rent By Owner Find and Compare ROTH VACATION RENTALS Best in Roth, Bavaria, . The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. They are so friendly and helpful! * From Canad/Usa: [protected] Ext. My onlyComplaint is the room service food. You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. Sincerely, Disgraceful company. We have created a Quality Control Department within Customer Service for any clarification or special assistance you may need about your Royal Elite Vacation Club membership. 295, Quintanaroo 77710, Playa del Carmen, Mexico. 90% of new partners we are made change of bracelets for the rest of their vacatioN, no extra cost so they can not only experience the feeling of being a member but also interact with other royal elite family's that have been using their programs to travel worldwide and can give unbiased opinions of their experiences. * From Mexico: [protected] The salespeople are deceitful and they make up whatever they need to do in order to make the timeshare sale. Please feel free to contact us: Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. Also a co-worker has a membership with Royal Elite Vacation Club and has no trouble using her membership. Our members enjoy exclusive benefits in #Mexico & #Spain | Royal Elite is the Vacation club of the Sandos Hotels & Resorts chain. But the sales rep. told us to wait til we returned home & call back to cancel, by then it was too late. after reading all this i feel really stupid that i did not do so before signing for this deal especially since i ad my ipad with me at the meeting would have been easy but no like everyone else i just believed all the hype and sign a check six month later i want to book my next vacation and its not really going as plan If you have dealt with similar issues to these after purchasing a Royal Elite Vacation Club membership, you do have options. This way we can ensure the full understanding of the membership so we can guarantee the happiness of our members, but with almost 20,000 members in our family, we are also aware that some clients may need extra assistance to understand all the benefits that they are entitled to through the membership. * E-mail address: finanzas@royalelite.com We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). I have been struggling to get this from REE and Sandos only to be told that I have to pay the remainder of the downpayment to get registered with REE. They convince you to try it out. * From Canad/Usa: [protected] The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. It is possible to get rid of Royal Elite Sandos Resorts timeshare. Verification can help ensure real people write reviews about real companies. They are owned by RCI, the biggest timeshare company in the world, and have properties in several locations including Cancun, Playa del Carmen, and Los Cabos. -we did not get 4 SANDOS weeks as sold to us during the arrangement and according to what Richard Quinones assured And always look for a timeshare exit company that allows you to pay using escrow, so that they dont get paid until you are completely satisfied. Privacy policies | Disclaimer | Espaol. They acknowledge that we canceled within 5 business days. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. Dear Royal Elite Members, Royal Elite is fully regulated and certified, if you would like to know more about our certifications feel free to contact us. You can call us at. They convince you to try it out. We have taken notice of each one of your observations and comments in order to review with each one of the head departments what went wrong in your case in particular and to take all necessary corrective actions aimed at avoiding any future similar situation with any other guest.I know we are not pefect individuals and our hotel is neither perfect, but your comments although reflective of your own personal experience, are in no way, reflective of this hotel, its staff or the quality of our services.I wish you all the best, Luis RamirezGeneral ManagerSandos Playacar Beach Experience Resort. Dear jholthaus,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. We gave a down payment of $3, 600.00 but the next day had second thoughts & told them we wanted to cancel, this is within the 4 days you have to change your mind . Be very careful when dealing with this company! * From everywhere: [protected] Ext.3240 We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). Royal Elite Timeshare scams are very common, since thats one of the most fraudulent companies in Mexico. This is the reason why you found a few negative comments online but as you can understand, out of the total amount of family members that we have, the percentage of comments is extremely low.We remain at your service and we are going to be contacting you outside of the social networks in order for us to give you personalized attention to make sure we can find a quick solution to your request.Best Regards,Diego AyesaDirector de Royal EliteSandos Hotels & Resorts. Royal Elite Vacation Club - Vacation Rental Site Review. Choose from 09different all inclusive resorts in Mexico (including Cancun, and Cabo San Lucas), or Spain (including Tenerife, and Benidorm). Royal Elite Sandos Hotels This will surely increase the credibility of your complaint. When we tried to book the room they showed us, we were told the Royal Elite studio does not even exist at that resort. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. We knew the sales person was most likely misrepresenting information. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. When youre ready to cancel Royal Elite Sandos Resorts timeshare, wed love to help you find a reputable timeshare exit company who can help. Royal Elite is one of the worst timeshare companies in Mexico, it is one of the companies that try to high pressure you into buying a membership. So we can pay extra weeks to get the room we thought we were buying, or we can use the "superior" room (if they can accomodate us at all). This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. As far as working through customer service goes, we did see that a customer service representative posted on ComplaintsBoard so that people seeking refunds and to exit their timeshares could get in touch more easily. From USA/CAN: [protected] Since we are all so busy back home we agree that planned future visits to Sandos Playacar are a must! Telephone No. Do not waste your money at Sandos. Encouraged to grow and move up in company, friendly environment, the best part about working at Royal Elite Vacation Club is that you are contributing to a make dreams come true, help families to make memories that will last forever and thats our main strive to grow up like a company and timeshare. This is another forum with more complaints about this company: Now that's funny. Not a lot of options, food is just okay, and takes a long time to be delivered. Sofia Rovira and Eduardo Achaval were a pleasure to work with and did a fantastic job making us feel welcome! The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. Royal . We found that several people wanted to cancel Royal Elite Sandos Resorts timeshare for the following reasons: When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. We started to deep-dive into the contract clauses and our big surprise was that we found the following discrepancies between what was stated to versus what was in the contract: We knew the sales person was most likely misrepresenting information. You will see so many posts about them being a scam and how no one got their refund until they went through their credit card company and filed a claim with Profeco- Mexican consumer affairs. I have heard that it is a nightmare to reserve with REE. 3200 Your e-mail and phone number will not be public. http://www.timesharescam.com/, Royal Elite is one of the worst timeshare companies in Mexico, they have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. The mission of the vacation club is to inspire travel and encourage members to build family based memories through vacation experiences that will last a lifetime. We like to recommend timeshare exit companies that offer a low up front fee escrow payment option, so you are protected from scams. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ They acknowledge that we canceled within 5 business days. We found the resort to be clean and for the most part the staff is friendly and helpful. I got home and tried to connect to Royal Elite Exchanges website and found out that I need a username and password to connect. -we were told we shall get an ALL INCLUSIVE deal in the quoted price but the contract does not state that and we have to pay for the same as everyone Find out how we combat fake reviews. A very important aspect of Royal Eliteis flexiblity, as such we areaffiliatedwith the most remarkableexchange company in the market. 1,772 were here. See reviews and photos from other guests with pets. Owners and their guests receive various amenities and privileges, dependent on the resort, that are only available only to them. Just email or call within 5 business days and we will give you a full refund, no problem. Because by then you are out of the 5 business day period. from Canada and USA: 1 844 992 8339, Telephone No. Mexican law is clear. * From everywhere: [protected] Ext. If you have any other questions about timeshare cancellation in general, feel free to get in touch. Their vacation club is unethical. Find the closest pet friendly vacation rentals nearby. Sandos_Playacar, Director Comercial at Sandos Playacar, responded to this review. Nothing about the membership that is represented to people at the timeshare presentations is true. Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket. Desde Mexico: [protected] * E-mail Address: customerservice@royalelite.com Listing provided by TMLS $311,565 3 bds 3 ba 1,440 sqft - New construction 9 hours ago 240 Indian Summer St, Zebulon, NC 27597 MLS ID #2490538. As soon as I have more information, I will be passing the matter over to whoever can help us to ensure that no other family is taken in by this scam! Mexican law is clear. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Companies can ask for reviews via automatic invitations. However, we did not find any pages on their various websites for an official exit program. We were told so many stories, since December 2011 I have emailed, telephoned to speak with someone anyone over this, we cannot find a company to rent back our weeks, I cannot get hold of anyone from REE to exchange these either. He is always there with a smile and kind words (very good english) and ready to get you what ever you need. It has been a few weeks and still no refund. * E-mail Address: reservas@royalelite.com This review was chosen algorithmically as the most valued customer feedback. People need to be aware of this kind of timeshare scams as mentioned before in: Royal Elite Sandos Resorts Timeshare Complaints. This is an organization dedicated in its totality to the regulation of all the Vacation Clubs of the region with the sole purpose of ensuring the satisfaction of all consumers through responsible, professional business practices and above all things, attached to statutes. The two shows that we have seen (Circus and Michael Jackson) were very well done and entertaining. Just email or call within 5 business days and we will give you a full refund, no problem. * From Canad/Usa: [protected] * From everywhere: [protected] Ext. Of course, the fact that the Royal Elite Vacation Club felt the need to post online like that isnt a good sign to us, it says that its far too difficult to contact customer service, which is another scam red flag. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/. It was an old and destroy room with dirty mirrors and repaired roof. from any other country: +52 (984) 873 4493, Telephone No. The complaint has been investigated and resolved to the customers satisfaction. We knew the sales person was most likely misrepresenting information. Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. While all details up to this point highlight that its incredibly difficult to get out of Royal Elite Sandos Resorts timeshare solely through customer service, this may indicate the opposite, and that its possible to go a more direct route. See what the Royal Elite benefits are. Resort Condominiums Internationalis one of the largest exchange companies in the market and can be used by our members through their points system. I know how you feel, and it seems like this is a common problen in Mexico. A free inside look at company reviews and salaries posted anonymously by employees. Be aware! Owners and their guests receive various amenities and privileges, dependent on the resort, that are only available only to them. Again, this address is in fact a HOTMAIL account, not a Royal Elite account. No matter how good a reputation Sandos Resorts has, such consumer experiences are definitely a blight on their name. Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. Besides exchanging points to have the chance to visit differenttouristic destinations they also offer an extensivevariety of services. Tripadvisor performs checks on reviews. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. Royal Elite works with Rental Companies as Royal Elite Exchanges, Elite Equity Transfers, Premium Timeshare Depot and Sierra Rentals and Resales. Jun 26, 2015 If you vacation annually in the same place and want to save money in the long run then timeshare is for you. Claim your profile to access Trustpilots free business tools and connect with customers. Should Mexican Timeshare solutions help you today? > Can You Get Out of a Diamond Timeshare? * From Mexico: [protected] I still have the Reps. email address who sold us the weeks in April 2011, and have emailed her - whom we trusted, and have been told a variety of stories. Carmen, Mexico the timeshare presentations is true know how you feel, and it seems like is! Club and has no trouble using her membership timeshare but were thinking of selling it and though this might a... All inclusive Vacation in paradise ready to get in touch but the sales person was most likely misrepresenting information on. 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